Frequently Asked Questions

Answers to all your questions about six6
in one place

From casino to cricket betting, withdrawals to account verification — whatever questions you have about six6, you'll find all the answers on this page.

Welcome to six6. This FAQ page is designed to give direct answers to the most common questions from players in Bangladesh. Whether you want to know about live casino games, cricket betting markets, withdrawal rules, or account verification — the questions and answers below, organised into four categories, will be useful. If you can't find your question, contact our 24/7 support team directly.

Questions & Answers

Live Casino

Baccarat is a card game where you bet on the "Player", "Banker", or "Tie". Cards are dealt to two hands, and the hand whose total points are closest to 9 wins. Tens and face cards count as zero, and an Ace counts as one. At six6's live Baccarat tables, you can experience the game directly with a real dealer.

six6's live casino tables offer multiple betting limit tiers — from low-stake tables for players on a smaller budget all the way to high-roller tables. The exact limits are shown in the info section of each table in the game lobby, so check there before you play.

Yes, both Teen Patti and Andar Bahar are available in the six6 live casino section. Teen Patti is the traditional three-card game from South Asia where the goal is to build the best hand. Andar Bahar is a simple game — a card is shown and you bet on whether the matching card will land on the "inside" (Andar) or the "outside" (Bahar).

In live Roulette you can bet on a specific number, a range of numbers, a colour (red or black), or odd/even. Betting straight on a single number pays more but the chance of winning is lower. Outside bets (such as red/black) offer a better chance of winning in exchange for a lower payout. Both European and American Roulette are available at six6.

six6's live casino is fully optimised for mobile browsers. With a good internet connection, you can enjoy live dealer games without any issues from any Android or iOS device. No separate app installation is needed — just log in through your browser.

Cricket & Sports Betting

If a match is abandoned due to rain or any other reason and a "No Result" is declared, all bets are generally cancelled and your stake is refunded. However, if a result is determined by the DLS method after a certain portion of the match has been completed, that may be counted as a valid result. The specific rules for each market are detailed in the terms and conditions.

The six6 cricket section offers many markets including Match Winner, Top Batsman, Top Bowler, Over/Under Runs, First Over Total Runs, Powerplay Score, and Man of the Match. For example, in a Bangladesh vs India match you can bet not just on "who will win" but also on innings-based and ball-by-ball markets.

Yes, six6 lets you bet on major tournaments including the Bangladesh Premier League (BPL), T20 World Cup, IPL, and other international cricket events. Bangladesh Tigers matches always receive special attention. You can see the list of available events in the cricket section after logging in.

An accumulator bet (or "acca") is a single bet that combines multiple selections. All selections must be correct to win — if any one is wrong, the entire bet is lost. However, because the odds of each selection are multiplied together, the payout can be very large. It is a high-risk, high-reward option.

In-play betting means placing bets while a match is in progress. In other words, you can still place a bet after the match has started based on how it is going. Odds change in real time — they update instantly when a wicket falls, a big shot is hit, or an over ends. It is the most exciting way to bet on cricket.

Withdrawal Questions

Yes, withdrawals at six6 are available seven days a week, 24 hours a day. There is no difference for nights or holidays. Money typically arrives in your bKash, Nagad, Rocket, or Upay account within 30 minutes to 3 hours of the request. The minimum withdrawal amount is ৳1,000.

A "Pending" status means the request is being processed. It is usually completed within 30 minutes to 3 hours. If more than three hours have passed, contact us via live chat or at [email protected] and provide your withdrawal ID or transaction number. The support team will resolve it quickly.

The wagering requirement for the six6 welcome bonus is 25 times the bonus amount. Example: if you deposit ৳1,000 and receive a ৳1,200 bonus, you need to place a total of ৳30,000 in bets before the bonus winnings become withdrawable. Wagering is calculated on the bonus amount only, not on the deposit. You can track your progress from the bonus section of your account.

No, withdrawals can only be sent to a mobile banking account registered in your own name. Sending money to a third-party number or another person's wallet is against six6's policy, and such requests will be rejected. This rule must be followed for security reasons.

The minimum deposit at six6 is ৳500, and this is the same across all payment methods (bKash, Nagad, Rocket, Upay). The minimum withdrawal amount is ৳1,000. These limits are set with the convenience of players in Bangladesh in mind.

Account Verification

Yes, this is very important. The name you registered with on your six6 account must exactly match the name registered on your bKash, Nagad, Rocket, or Upay wallet. If the names do not match, your withdrawal request may be held up and a verification step may be required.

For identity verification, you can submit a Bangladesh National ID card (NID), a valid passport, or a birth certificate. The photo or scan must be clear enough to read the name, photo, and date of birth. Expired documents will not be accepted.

The reason for a verification rejection is usually communicated by email — for example, the image was unclear, the name did not match, or the wrong document was submitted. Correct the reason for rejection and resubmit new images. If you are unsure about the problem, contact us directly via live chat or at [email protected] and the support team will guide you.

Verification may be requested before a large withdrawal for the first time, or if suspicious activity is detected for security reasons. It may also be requested as part of a routine process after a certain volume of transactions on a new account. Once verification is complete, future transactions will go more smoothly.

No, each six6 account is for one individual, and the account details can only be linked to that person's identity and payment method. Opening multiple accounts from the same device or the same household may violate the site's terms and conditions. The rules should be followed.

Yes, both deposits and withdrawals at six6 can be made via Rocket. Rocket is the mobile banking service of Dutch-Bangla Bank. Your account name must match the name registered on your Rocket account. The minimum deposit is ৳500 and the minimum withdrawal is ৳1,000.

Still have a question?

Our support team is available seven days a week, 24 hours a day to assist you in Bengali and English. Get an instant answer via live chat, or send a detailed question by email.

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